Services

Repairs
At Cloud Web Solutions you can trust all of your jewelry repairs with us. Store owner Richard Walker personally looks after most repairs and he has been a jewelry manufacturer for over 40 years. His workshop is located in Te Awamutu, however, for some repairs, your jewelry may be sent to one of our specialist contacts whom Richard has chosen himself. In terms of watch repairs, simple procedures such as strap and battery replacement may be done in store as you wait, but more complex repairs will go to our specialist watchmakers.

You can rest assured that your jewelry will be safe with us as our procedure is strict. Firstly, we photograph and log your jewelry into our database before transporting it from our retail store to our Te Awamutu based workshop.

We offer the following repair services:

  • Restoration
  • Refinishing
  • Redesign
  • Ring resizing
  • Claw repairs
  • Shanks or ring band replacement
  • Chain or bracelet repairs
  • New clasp fitting
  • Charm soldering
  • Stone resetting
  • Professional cleaning services
  • Rhodium plating
  • Pearl and bead threading


Valuations
As the price of gold and our dollar fluctuates, it is necessary for you to keep your valuations up to date. Bring your jewelry to us in store and we will perform a complimentary clean and check before we send it to a reputable independent valuer. To ensure the best security for your jewelry we photograph and record your product details into our database before sending via insured courier.